customer requirements process

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• Process management — is the ensemble of activities of planning and monitoring the performance of a process, especially in the sense of business process, often confused with reengineering. [Jörg Becker, Martin Kugeler, Michael Rosemann (eds.).Process Management. ISBN… …   Wikipedia

• Requirements analysis — in systems engineering and software engineering, encompasses those tasks that go into determining the needs or conditions to meet for a new or altered product, taking account of the possibly conflicting requirements of the various stakeholders,… …   Wikipedia

• Process area (CMMI) — The latest version of Capability Maturity Model Integration (CMMI) CMMI for Development, Version 1.3 contains 22 Process Areas that describe the aspects of product development that are to be covered by organizational processes. Contents 1 Process …   Wikipedia

• Process Improvement and Management (PI&M) — Identify, analyze and improve the Key ProcessesAccording to Rummler (1996) an organization is only as good as its processes. To be able to make the necessary changes in an organization, one needs to understand the key processes of the company.… …   Wikipedia

• Process capability — A PROCESS is a unique combination of tools, materials, methods, and people engaged in producing a measurable output; for example a manufacturing line for machine parts. All processes have inherent statistical variability which can be evaluated by …   Wikipedia

• Customer Cost — refers not only to the price of a product, but also encompasses the purchase costs as well as use costs and post use costs. Purchase costs mainly consist of the cost of searching for a product, gathering information about it and obtaining it. The …   Wikipedia

• Process Manufacturing — is the branch of manufacturing that is associated with formulas or manufacturing recipes as compared to bills of material routing as in the case of Discrete manufacturing. Defining Process Manufacturing The simplest and easiest way to grasp the… …   Wikipedia

• Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …   Wikipedia

• Process modeling — The term process model is used in different contexts. For example, in business process modeling the enterprise process model is often referred to as the business process model . Process models are core concepts in the discipline of Process… …   Wikipedia

• Requirements elicitation — In requirements engineering, requirements elicitation is the practice of obtaining the requirements of a system from users, customers and other stakeholders. [Requirements Engineering A good practice guide, Ian Sommerville and Pete Sawyer, John… …   Wikipedia

• Customer Integrated System — A Customer Integrated System (CIS) is an extension or hybrid of the Transaction Processing System (TPS) that places technology in the hands of the customer and allows them to process their own transactions (Hagg et al., 2006).To both the customer …   Wikipedia